Product reviews are displayed on individual product details pages. You can get to them by selecting the star rating icon at the top of the page, or scrolling to the bottom of the page where they are located just above the site footer.
How to write a product review
Find the product that you want to leave a review on through the site search or navigation. Alternatively, you can click-through from the Review email you will receive if you are signed up to our newsletters.
Scroll to the reviews section at the bottom of the product details page. Select to Write a Review. Be sure to follow the guidelines to give your review the best chance of being published for other customers to read.
Guidelines for writing a review
Keep your review focused on the product
Avoid mentioning customer service. Contact Us instead if you have an issue that needs attention
Avoid mentioning competitors/other brands and the specific price you paid for the product
Do not include any personally identifiable information, such as full names
Ratings & Reviews FAQs
An independent third party checks that all reviews meet our guidelines before they are published, so there might be a short delay before it appears on site. If for whatever reason your review doesn't meet our guidelines we'll let you know and give you an opportunity to edit and re-submit your review.
Reviews are written by customers who have bought our shoes online or in a Clarks Store. Our reviews are managed by an independent third party. All reviews that meet the guidelines are published to give an honest view of our products.